IBM still a favoured B2B brand

January 15, 2014 / Uncategorized / 1 Comment /

Do you remember the old adage “no one got fired for buying IBM”?

It seems their reputation has endured, as a recent survey of 100 marketing leaders asking “which brand do you most respect” cited IBM and SalesForce as distinct market leaders.

A conversation followed with Salesforce to establish the secrets of their success, posted in a top 10 tips style which, whilst not earth shatteringly new, is a good reminder of customer-centricity.


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